Contact Us
Address: 31 Armstrong Street South, Ballarat, Victoria 3350
Postal: c/o Ballarat Insurance Brokers, PO Box 117, Ballarat 3353
Phone: 1300 080 312
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
ABN: 67 007 323 622
AFS License Number: 241365
Dispute Resolution Handling
Clients who are not fully satisfied with our services should contact our complaints manager, Mr Michael Lillingston.Michael can be contacted on 03 5333 5222 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.
If the dispute remains unresolved after 21 days with the brokerage you may take your complaint to the Australian Financial Complaints Authority which we are a member of.
The following link will take you to their website for further information.
To make an inquiry please fill in the form above and one of our staff will be in touch with you.
Emergency Numbers
For your use 24/7 in case of a claim
| INSURER | PHONE |
|---|---|
| AIG | 1300 030 886 |
| Allianz Insurance | 131 000 |
| Ansvar Insurance | 1300 650 540 |
| Axis Underwriting | (03) 8646 0200 |
| Calliden Insurance | 1300 880 037 |
| CGU Insurance | 132 480 |
| CHU | 1800 022 444 |
| CIL | 1800 112 481 |
| Club Marine | 1300 002 582 |
| Lumley General | 1300 586 539 |
| Mansions of Australia | 1300 880 037 |
| QBE Insurance | 1300 361 516 |
| Vero | 1300 888 073 |
| Zurich | 1800 812 345 |
| ALL OTHER | 0409 709 816 |