Contact Us

Address: 31 Armstrong Street South, Ballarat, Victoria 3350

Postal: c/o Ballarat Insurance Brokers, PO Box 117, Ballarat 3353

Phone: 1300 080 312

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

ABN: 67 007 323 622

AFS License Number: 241365

Dispute Resolution Handling

Clients who are not fully satisfied with our services should contact our complaints manager, Mr Michael Lillingston.Michael can be contacted on 03 5333 5222 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If the dispute remains unresolved after 21 days with the brokerage you may take your complaint to the Australian Financial Complaints Authority which we are a member of.

The following link will take you to their website for further information.

www.afca.org.au

Code of Practice

To make an inquiry please fill in the form above and one of our staff will be in touch with you.

Emergency Numbers

For your use 24/7 in case of a claim

INSURERPHONE
AIG 1300 030 886
Allianz Insurance 131 000
Ansvar Insurance 1300 650 540
Axis Underwriting (03) 8646 0200
Calliden Insurance 1300 880 037
CGU Insurance 132 480
CHU 1800 022 444
CIL 1800 112 481
Club Marine 1300 002 582
Lumley General 1300 586 539
Mansions of Australia 1300 880 037
QBE Insurance 1300 361 516
Vero 1300 888 073
Zurich 1800 812 345
ALL OTHER 0409 709 816